SierraVistaRecruiter
the smart solution for Sierra Vista jobs

Customer Service Rep (Call Center)

Company: Teleperformance
Location: Sierra Vista
Posted on: December 6, 2018

Job Description:

Position Description
Purpose of PositionProvide excellent customer service to customers by answering inquiries, finding correct solutions.

About the Company
Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 223,000 employees across 268 contact centers in 76 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. Teleperformance is a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives.

Primary Duties, Responsibilities and Requirements

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms - assisting the Customer with the correct price plan
    Qualifications
    • 6 months Call Center experience preferred
    • Must be 18 years old
    • Type 25 wpm
    • High School Graduate or GED
    • Ability to use desktop computer system and hardware, e.g. mouse, keyboard
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills consistent with North American Business standards
    • Must have availability to work various shifts influenced by current business needs.
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer's issues. Teleperformance is an Equal Opportunity Employer

      Associated topics: call center, call center representative, customer care associate, intern, product support, representante de servicio al cliente, service representative, support, technical assistant, telephone

      Keywords: Teleperformance, Sierra Vista , Customer Service Rep (Call Center), Sales , Sierra Vista, Arizona

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category
      within


Other Sales Jobs


State Farm Insurance and Financial Services Agent - Tucson
Description: We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially rewarding br Have key entrepreneurial (more...)
Company: State Farm
Location: Tucson
Posted on: 12/17/2018

State Farm Insurance and Financial Services Agent - Tucson
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits including (more...)
Company: State Farm
Location: Tucson
Posted on: 12/17/2018

Senior HCM Sales Consultant
Description: Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and (more...)
Company: Oracle
Location: Tucson
Posted on: 12/16/2018


Account Specialist ManagerLearning A-ZInside Sales Tucson, AZ
Description: to Account Specialist Manager Location: Tucson, AZ Duration: Full time Description: Cambium Learning Group Nasdaq: ABCD is a leading educational (more...)
Company: Cambium Learning Inc
Location: Tucson
Posted on: 12/16/2018

Director Of Sales
Description: Location: US-AZ-Tucson of Openings: 1Category: Sales/MarketingPosition Type: Regular Full-TimeFLSA Status: ExemptAbout Us br br Welcome to one of Arizona's most beloved resorts: The Westin La Paloma (more...)
Company: Hiring Companies
Location: Tucson
Posted on: 12/16/2018

Worksite Sales Specialist
Description: Worksite Sales Specialist JOB DESCRIPTION: Washington National Insurance Company's largest American marketing partner, PMA USA, is looking for the right individuals who have the desire to earn a good (more...)
Company: Performance Matters Associates
Location: Tucson
Posted on: 12/17/2018

Outside Sales Representative
Description: Talus Payments is looking for Outside Sales Representatives Who We AreTalus Payments is an industry leader in merchant services. Were Highly rated with the Better Business Bureau and have been taking (more...)
Company: Talus Payments
Location: Tucson
Posted on: 12/17/2018

Sales Associate - Footwear
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Tucson
Posted on: 12/16/2018

Sales - Insurance Agent - Sales Representative
Description: About the JobEmployer is currently hiring Insurance Agents / Insurance Sales Professionals br We're looking for motivated leaders with strong management skills, a proven track record of success, and (more...)
Company: Bankers Life
Location: Tucson
Posted on: 12/16/2018

Customer Service Rep (Call Center)
Description: Position Description br Purpose of PositionProvide excellent customer service to customers by answering inquiries, finding correct solutions. br br About the Company br Teleperformance is the (more...)
Company: Teleperformance
Location: Sierra Vista
Posted on: 12/17/2018

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Sierra Vista RSS job feeds