Retail Sales Advocate
Company: Cricket Wireless
Location: Sierra Vista
Posted on: November 23, 2022
At Cricket Wireless/Mas Wireless, we strive to maintain a
positive, empathetic, and professional attitude towards customers
at all times. We respond to customer's inquiries immediately by
communicating through various channels, acknowledging and resolving
customer complaints. We pride ourselves in our fast paced and fun
environment. We are always learning, growing and taking risks.
*Sales Associate Job Responsibilities: *
--- Sell no-contract wireless phones, service plans and accessories
in a fast-paced
--- Maintain store cleanliness, stocks accessories, and keeps
displays current and compliant to corporate standards.
--- Educate and engage customers through product demonstrations
--- Participate in outside marketing.
--- Serves customers by providing product and service information
and resolving product and service problems.
--- Resolves product or service problems by clarifying the
customer's complaint, determining the cause of the problem,
selecting and explaining the best solution to solve the problem,
expediting correction or adjustment, and following up to ensure
--- Recommends new products or services to management by collecting
customer information and taking care of customer needs.
--- Contributes to team effort by accomplishing related results as
*Education, Experience Requirements: *
--- High School Diploma or GED required with one or more years of
--- Willingness to work PT 8-32 hours or 33-40 hours FT per week
including weekends and holidays
--- Willingness to work additional shifts, if necessary.
--- Product knowledge
--- Personable, motivated, excellent communication skills,
professionalism, problem solving, Resolving conflict
--- Phone skills, basic computer skills
--- Bilingual in Spanish preferred but not required
Job Types: Full-time, Part-time
Pay: $13.00 per hour
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Day shift
* Evening shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability
Work Location: One location%58047475%
Keywords: Cricket Wireless, Sierra Vista , Retail Sales Advocate, Sales , Sierra Vista, Arizona
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