SierraVistaRecruiter Since 2001
the smart solution for Sierra Vista jobs

Teleperformance Call Center Representative (Sierra Vista,AZ)

Company: Teleperformance
Location: Sierra Vista
Posted on: October 9, 2019

Job Description:

Purpose of Position Provide excellent customer service to customers by answering inquiries, finding correct solutions.About the CompanyTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.Primary Duties, Responsibilities and Requirements

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms - assisting the customer with the correct price planQualifications
    • 6 months Call Center experience preferred
    • Must be 18 years old
    • Type 25 wpm
    • High School Graduate or GED
    • Ability to use desktop computer system and hardware, e.g. mouse, keyboard
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills consistent with North American Business standards
    • Must have availability to work various shifts influenced by current business needs.
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer's issues.Teleperformance is an Equal Opportunity Employer Associated topics: call center representative, call center specialist, clerk, client service, coordinator, customer service, customer service associate, customer service specialist, representante de servicio al cliente, telephone

Keywords: Teleperformance, Sierra Vista , Teleperformance Call Center Representative (Sierra Vista,AZ), Other , Sierra Vista, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Physical Therapist (Home Health) - Tucson
Description: At National Staffing Solutions, we have the privilege and honor of working with dedicated healthcare professionals that make a positive impact in aiding those needing healthcare services across the U.S. (more...)
Company: National Staffing Solutions
Location: Tucson
Posted on: 10/14/2019

Now HIRING Crewmembers! New Restaurant Opening - Tucson, Az
Description: Overview Our Hourly Crewmembers understand that our concept is simple and unique we only have ONE LOVE quality chicken finger meals At Raising Cane's you get an exceptionally high quality (more...)
Company: Raising Cane's
Location: Tucson
Posted on: 10/14/2019

Retail Sales-Samsung Electronics
Description: Temporary Part-Time Sales - Samsung Electronics America This role starts immediately and goes through early January, with the likely potential to turn permanent. Work for 2020 Companies on behalf (more...)
Company: 2020 Companies
Location: Tucson
Posted on: 10/14/2019


Licensed Medicare Insurance Agent - Work from the Assurance platform
Description: Medicare Insurance Agent Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Tucson
Posted on: 10/14/2019

Licensed Medicare Insurance Agent - Free, qualified, inbound leads
Description: Medicare Insurance Agent Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Tucson
Posted on: 10/14/2019

Travel Cath Lab Tech, Tucson, AZ
Description: Travel Cath Lab Tech Tucson, AZ Location: Tucson, AZ Start Date: 10/11/2019 Shift Details: 10H Days 7:00 AM-5:00 PM 40 hours per week Length:
Company: Triage Staffing
Location: Tucson
Posted on: 10/14/2019

Licensed Medicare Insurance Agent - $1000 starting bonus, inbound leads
Description: Medicare Insurance Agent Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Tucson
Posted on: 10/14/2019

Senior Data Center Architect (Pre-Sales)
Description: Requisition Number: 73646 As a Data Center Architect you ll lead discussions with clients around their cloud and data center initiatives. You ll assist account executives with technical and business (more...)
Company: Insight Enterprises, Inc.
Location: Tucson
Posted on: 10/14/2019

Licensed Medicare Insurance Agent - 100% autonomy, work when & where you want, free leads
Description: Medicare Insurance Agent Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Tucson
Posted on: 10/14/2019

Hybris Developer
Description: Requisition Number: 73678 As a Senior Hybris Developer for Insight, you will enter a high-energy and tech savvy world. We are looking for someone who possess a strong creative problem-solving ability, (more...)
Company: Insight Enterprises, Inc.
Location: Tucson
Posted on: 10/14/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Sierra Vista RSS job feeds