SierraVistaRecruiter Since 2001
the smart solution for Sierra Vista jobs

Teleperformance Call Center Representative (Sierra Vista,AZ)

Company: Teleperformance
Location: Sierra Vista
Posted on: October 1, 2019

Job Description:

Purpose of Position Provide excellent customer service to customers by answering inquiries, finding correct solutions.About the CompanyTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.Primary Duties, Responsibilities and Requirements

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms - assisting the customer with the correct price planQualifications
    • 6 months Call Center experience preferred
    • Must be 18 years old
    • Type 25 wpm
    • High School Graduate or GED
    • Ability to use desktop computer system and hardware, e.g. mouse, keyboard
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills consistent with North American Business standards
    • Must have availability to work various shifts influenced by current business needs.
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer's issues.Teleperformance is an Equal Opportunity Employer Associated topics: agente de servicio al cliente, coordinator, csr, customer care specialist, customer service associate, rep, technical assistant, technical support, telephone, telephone service representative

Keywords: Teleperformance, Sierra Vista , Teleperformance Call Center Representative (Sierra Vista,AZ), Other , Sierra Vista, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Registered Behavior Technician - Tucson East
Description: Description: Provide 1:1 ABA therapy to children under the clinical direction of a BCBA. The behavior technician will be responsible for skill-acquisition and behavior-reduction plans developed by the (more...)
Company: Hopebridge, LLC
Location: Tucson
Posted on: 10/21/2019

Physical Therapist (PT) - Travel - Skilled Nursing Facility-151087
Description: RESPONSIBILITIES AND DUTIES Physical Therapist Provide treatment per facility, professional, and federal regulations and guidelines. SNF setting 10/21
Company: Delta Healthcare Providers
Location: Tucson
Posted on: 10/21/2019

K-12 Teacher, Open to all Backgrounds & Experience Levels
Description: Teach For America works in 51 communities regions across the country. After attending your interview, you'll have the opportunity to choose and rank 10 regions where you prefer to teach. In joining (more...)
Company: Teach For America
Location: Tucson
Posted on: 10/21/2019


Travel Cath Lab Tech, Tucson, AZ
Description: Travel Cath Lab Tech Tucson, AZ Location: Tucson, AZ Start Date: 10/19/2019 Shift Details: 10H Days 7:00 AM-5:00 PM 40 hours per week Length:
Company: Triage Staffing
Location: Tucson
Posted on: 10/21/2019

Solar Designer Drafter
Description: SOLON Corporation, a leader in commercial solar PV design and construction in the southwest UnitedStates, is seeking a professional drafter/designer to prepare site layouts andelectrical designs using (more...)
Company: Solon Corporation
Location: Tucson
Posted on: 10/21/2019

Occupational Therapist (OT) - Travel - Skilled Nursing Facility-151088
Description: RESPONSIBILITIES AND DUTIES Occupational Therapist / Therapy Provide treatment per facility, professional, and federal regulations and guidelines. SNF setting
Company: Delta Healthcare Providers
Location: Tucson
Posted on: 10/21/2019

Educator - Entry-Level K-12 - Bachelor Required
Description: Teach For America works in 51 communities regions across the country. After attending your interview, you'll have the opportunity to choose and rank 10 regions where you prefer to teach. In joining (more...)
Company: Teach For America
Location: Tucson
Posted on: 10/21/2019

Become your own Boss: Own your own Franchise for as little as $30k
Description: Instead of getting another
Company: FranchiseHelp
Location: Tucson
Posted on: 10/21/2019

Content Designer
Description: Content Designer-- Pay rate: 50.65/ hour-- Regular office hoursLocation: TucsonDesigning and developing training materials that meet business needs. This individual will be primarily working to develop (more...)
Company: DISYS (Digital Intelligence System LLC)
Location: Tucson
Posted on: 10/21/2019

Truck Driver - Owner-Operator Truck Driver - Owner-Operator
Description: With access to Schneider's Van Choice, one of the largest freight boards in the industry, owner-operator truck drivers have the potential to bring in an annual income of 175,000 . Choose your loads, (more...)
Company: Schneider
Location: Tucson
Posted on: 10/21/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Sierra Vista RSS job feeds