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Helpdesk Support

Company: 22nd Century Technologies, Inc.
Location: Sierra Vista
Posted on: August 2, 2019

Job Description:

Job Title Helpdesk Support Location Sierra Vista, AZ Fort Huachuca, AZ - 85613 Duration Permanent Clearance Required Secret or Top Secret Clearance Certification Required CompTIA Security+ CE or A+ CE or Network+ CE Roles Responsibilities Applies technical knowledge and training to solve routine and complex problems in the maintenance of digital computers, configuration and peripheral components. Isolating equipmentsystemsoftware malfunctions Isolating and replacing faulty boards or major components Returning failed equipment to good working order and demonstrating the equipment to the user Works as a team member in the installation, configuration, repair, and maintenance of computer equipment, peripherals, and applications Performs repairs and conducts operational checks, and preventive maintenance service on computer systems, related systems, and office equipment. Replaces defective parts and assemblies. Ensures a timely response to reports of unexpected malfunctions or failures. Documents all task responses, labor and material usage data as required. Follows established procedures to ensure achievement of quality, training, safety, and security standards. Works with remote SAs to maintain network resources Works with Backup Software for network resource backup maintenance and storage of tapes. Required Experience Associate's Degree and 3 years' experience or Bachelor's Degree and 1 year experience. About our Company - 22nd Century Technologies is a business enterprise that supports demanding staffing programs for Corporations and State and Local Government Agencies. Its journey began in 1997 by supporting large Federal contracts which nudged us in the direction of creating large candidate pools across the country. Over the last 20 years, we have built a strong business model that is carefully constructed to deliver on multiple facets. We have proven past performance of providing services that exceed our clients' expectations. Today 22nd Century technologies supports clients in all 50 states and has grown to be a company that is trusted and sought for providing a complex mix of workforce solutions. With a firm grip on the entire spectrum of staffing solutions, we have placed more than 500,000 skilled resources and delivered 15 million+ man-hours. 22nd Century Technologies is an Equal Opportunity Employer" and US Citizens all other parties authorized to work in the US are encouraged to apply."

Keywords: 22nd Century Technologies, Inc., Sierra Vista , Helpdesk Support, Other , Sierra Vista, Arizona

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