SierraVistaRecruiter Since 2001
the smart solution for Sierra Vista jobs

Teleperformance Call Center Representative (Sierra Vista,AZ)

Company: Teleperformance
Location: Sierra Vista
Posted on: July 14, 2019

Job Description:

Purpose of Position Provide excellent customer service to customers by answering inquiries, finding correct solutions.
About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Primary Duties, Responsibilities and Requirements

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms - assisting the customer with the correct price plan Qualifications
    • 6 months Call Center experience preferred
    • Must be 18 years old
    • Type 25 wpm
    • High School Graduate or GED
    • Ability to use desktop computer system and hardware, e.g. mouse, keyboard
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills consistent with North American Business standards
    • Must have availability to work various shifts influenced by current business needs.
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer's issues.Teleperformance is an Equal Opportunity Employer

      Associated topics: call center, clerk, csr, customer service associate, phone, service, service representative, service specialist, support, telephone service representative

Keywords: Teleperformance, Sierra Vista , Teleperformance Call Center Representative (Sierra Vista,AZ), Other , Sierra Vista, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Principal Engineer - Mechanical System Airframe with Security Clearance
Description: Are you someone that has a passion for working in the aerospace industry on products that are on the cutting edge of technology Are you an individual that has a desire to lead a team in a fast paced (more...)
Company: Raytheon
Location: Tucson
Posted on: 07/20/2019

Tucson Differential Equations Tutor Jobs
Description: Tucson Differential Equations Tutor Jobs Varsity Tutors is always looking for bright individuals in Tucson who are
Company: Varsity Tutors
Location: Tucson
Posted on: 07/20/2019

Security Guard - Flex officer
Description: OverviewWe are North America s leading security services provider with over 200,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture. There are (more...)
Company: Allied Universal
Location: Tucson
Posted on: 07/20/2019


Systems Engineer
Description: About the Job Secure our Nation, Ignite your FutureProvides expertise and direction in the development or modification of complex software programs to enhance an operating system. Provides functional (more...)
Company: ManTech International Corp
Location: Tucson
Posted on: 07/20/2019

Inspector II ADOT
Description: United States of America - Arizona, Phoenix Job Summary AECOM is seeking an Inspector II in Phoenix or Tucson, AZ. The responsibilities of this position include, but are not limited to: - Collect information (more...)
Company: Aecom
Location: Tucson
Posted on: 07/20/2019

Marana Physics Tutor Jobs
Description: Marana Physics Tutor Jobs Varsity Tutors has students in Marana looking for Physics tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized learning. (more...)
Company: Varsity Tutors
Location: Tucson
Posted on: 07/20/2019

Tucson SAT Tutor Jobs
Description: Tucson SAT Tutor Jobs Varsity Tutors has students in Tucson looking for SAT tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized learning. In (more...)
Company: Varsity Tutors
Location: Tucson
Posted on: 07/20/2019

Merchandise Associate
Description: Merchandise AssociateApply now Apply now - Start apply with LinkedIn - - Start apply with Xing - - - Start - Please wait... Date:Jul 9, 2019 Location:Tucson, AZ, US Company:TJX Companies, Inc. Maxx life (more...)
Company: TJX
Location: Tucson
Posted on: 07/20/2019

Marana Bar exam tutor Jobs
Description: Marana Bar exam Tutor Jobs Varsity Tutors has students in Marana looking for Bar exam tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide
Company: Varsity Tutors
Location: Tucson
Posted on: 07/20/2019

General Clerk III with Security Clearance
Description: Description GENERAL CLERK III ICE-AZ-19-0975-F : Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor OPLA . OPLA requires case (more...)
Company: Bowhead / UIC Technical Services
Location: Tucson
Posted on: 07/20/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Sierra Vista RSS job feeds