Release of Information Specialist - Sierra Vista,
Company: ScanSTAT Technologies
Location: Sierra Vista
Posted on: May 7, 2022
Job Description:
Job DescriptionPosition: Release of Information Specialist (ROI
Specialist)Hours: M-F 8-5Location: Onsite at a healthcare facility
in Sierra Vista, AZ**This position pays a competitive hourly rate
plus potential monthly bonuses of up to $200 after first 90 days of
employment****Requires proof of Covid vaccination**Overview of
Position:The Release of Information Specialist (ROI Specialist) is
responsible for processing all release of information (ROI)
requests, specifically medical record and billing requests, in a
timely and efficient manner. This role must also ensure accuracy
and provide clients and customers with the highest quality product
and customer service. At all times, the ROI Specialist must
safeguard and protect the patient's right to privacy by ensuring
that only authorized individuals have access to the patient's
medical information and that all releases of information are
compliant with the request, authorization, client policy, and state
and federal laws to include HIPAA regulations. The ROI Specialist
engages in direct customer service, when applicable, and must
perform duties and conduct interpersonal relationships in a manner
designed to project a positive image of the ROI department and
ScanSTAT Technologies. The ROI Specialist must work with their team
leader, supervisor, manager and other members of the department to
promote a harmonious work environment.In addition to demonstrating
ScanSTAT Technologies values applicable to all positions, the ROI
Specialist is responsible for the following:Duties and Tasks:
- Manages all requests and inquiries for patient heath
information; validates HIPAA compliant authorization; ensures
requesting party has legal right to patient information; dispenses
patient health information with accountability to all regulatory
entities and according to the facility's policies and
procedures
- Provides excellent customer service; exhibits professional,
attentive, courteous, and respectful demeanor with each
customer
- Interacts with requestors to identify medical records needed
for continuity of care, review, billing, or release of
information
- Access and transmit patient health information via various
computerized health record systems, paper, fax, scanning, ScanSTAT
Technologies applications, etc.
- Maintains the confidentiality of all patient, client, and
facility information
- Performs quality reviews according to the quality improvement
policies and procedures to ensure accuracy of release,
confidentiality, and compliant invoicing
- Performs job duties at established quantitative and qualitative
standards to meet departmental goals and objectives
- Demonstrates a complete understanding of the release of
information process, including guidelines in training manuals,
regulatory manuals, and facility policies and procedures, as
related to patient health and billing information.
- Maintains current knowledge related to applicable statutes,
regulations, guidelines, and standards necessary to perform job
duties
- Works with the IT department to incorporate new
technologies
- Communicates effectively at all levels within the organization,
expressing ideas and information clearly and concisely in verbal
and written form
- Contributes to the morale and teamwork of the staff and
facility; displays a positive attitude and patient-minded vision
with customer/client satisfaction as the goal
- Understands that this role requires specific responsibilities
for protecting sensitive data
- Other duties as assignedSupervisory Responsibilities: This
position has no supervisory responsibilities.Placement Criteria:
- High School Diploma or GED required
- A minimum of an Associate's degree in healthcare related
discipline desired
- Knowledge, experience and/or training in accurate data entry,
office equipment and procedures required; related experience
healthcare environment is preferred
- Ability to perform team-oriented job tasks with a conscientious
awareness of detail and accuracy; effective organizational skills;
ability to multi-task effectively
- Strong customer service skills
- Effective communication skills (verbal and written)
- Ability to know, understand, and apply Release of Information
standards, policy and procedures and state and federal HIPAA
regulations
- Ability to read and comprehend simple, healthcare
terminology
- Problem solving and critical thinking skills
- Must be able to speak, read, and write English; second language
abilities a plus
- Competent use of email, fax machines, copiers, Word, and Excel
applications requiredPhysical Demands:
- Exerting up to 50 pounds of force to lift, carry, push, pull or
otherwise move objects.
- Stooping, crouching, reaching, standing, and walking are
frequently required
- Talking, hearing, and seeing with close visual acuity are
frequently required
- Keying data is repetitive motion and is frequently requiredWork
Environment:
- This job operates in a clerical, office setting. This role
routinely uses standard office equipment such as computers, phones,
photocopiers, filing cabinets and fax machines.
- The position is not substantially exposed to adverse
environmental conditions.Professionalism Expectations:All employees
are expected to exhibit exemplary customer service skills, both
with external customers, vendors, visitors, co-workers, and
management staff. Their written and verbal communication skills
should be concise and effective, they should aspire to excellence
in both work and customer service, they should show courtesy to all
they encounter while representing the Company.ScanSTAT Technologies
is an equal opportunity employer. All applicants will be considered
for employment without attention to race, color, religion, sex,
sexual orientation, gender identity, national origin, veteran or
disability status.Powered by JazzHRh9Ufz2jJLX
Keywords: ScanSTAT Technologies, Sierra Vista , Release of Information Specialist - Sierra Vista,, Other , Sierra Vista, Arizona
Didn't find what you're looking for? Search again!
Loading more jobs...