Help Desk Battle Captain

Company: Nemean Solutions
Location: Sierra Vista
Posted on: June 2, 2021

Job Description:

Nemean Solutions is looking for great talent that is ready for new experiences, better pay, better benefits, and being part of an exciting growing company.

We are offering positions to qualified candidates for a Help Desk Battle Captain for amazing and scenic Fort Huachuca, AZ.

Required Skills:

• 2-5 Years of directly related experience in systems administration and analysis.
• Ability to support critical shift work year around.
• IAT II with CE certification and current Secret Security Clearance.

Responsibilities:

• Manage the functionality and efficiency of a computer groups operating on one or more operating systems.
• Maintains the integrity and security of severs, physical office location, and systems.
• Establish system and service accounts.
• Process, track, and manage account documents.
• Maintain system documentation.
• Interact with users and evaluate vendor products.
• Track hardware and software, coordinate installation and provide backup recovery.
• Develop and monitor policies and standards for computer resource allocation.
• Coordinate and participate in meetings and professional briefings (as requested).
• Develop and implement testing strategies and document results.
• Provide advice and training for end-users.
• Maintain current knowledge of assigned relevant technologies.
• Participate in special projects (as requested).

Duties:

• Battle Captain 3 (primary functions)
• JPAS access (physical security)
• Provide guidance and leadership for the operations floor
• Answering phones for Tier 1 and Triage support.

Nemean Solutions is a SBA certified 8(a) company and Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Sierra Vista, AZ and near the customer location. You will have direct access to the corporate leadership and will have our full support in accomplishing this important mission for our customer. We are an equal opportunity employer and committed to providing a professional and safe work environment, with a wonderful team. We hope you join us and be part of the pride.

For more information please visit www.nemeansolutions.com

Keywords: Nemean Solutions, Sierra Vista , Help Desk Battle Captain, Other , Sierra Vista, Arizona