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PC TECHNICIAN

Company: Kelly IT
Location: Sierra Vista
Posted on: November 19, 2019

Job Description:

BH: 1645960*** MUST BE ABLE TO WORK AS AN EMPLOYEE (without Sponsorship) *** NO C2C *** MUST BE ABLE TO WORK ON-SITE *** Our Client is expanding and currently seeks a PC TECHNICIAN For a 12 month assignment - possible extensions! LOCATION: Sierra Vista, Arizona Leverage your DESKTOP and PC SUPPORT experience to help take your career with our Client to the Next Level" for 2020 and beyond!Job Description: The PC Technician will provide technical / warranty support for computers and associated networks.

  • Delivery and installation of new PC's and peripherals, troubleshooting and repair of PCs, software, and related peripheral equipment.
  • Connects personal computers and terminals to existing data networks.
  • Assists users in the general use of personal computers and enterprise networks utilizing established enterprise procedures.
  • Utilizes Enterprise guidelines and standards to assist customers in selecting appropriate hardware and software to meet business requirements.
  • Organizes and prioritizes assigned service tickets on a daily basis using established guidelines to resolve and close service tickets within established Service Level Agreements.
  • Maintains service ticket / requests logs documenting all actions taken to include issue resolution prior to closing ticket.
  • Escalates issues and problems that are outside of normal guidance and activities to management.
  • Replaces aged devices in response to Enterprise Refresh schedule following established procedures including the migration of all data and authorized programs.
  • Decommissions returned systems for disposal.
  • Supervision and instruction given for routine work.
  • Follows established processes and procedures in performance of most duties with detailed instructions given for new activities or special assignments.
  • Exhibits good communication skills, an energetic approach, and patience with customers. Qualifications:
    • AA or other 2 year technical degree in related discipline and 5 years of related experience. (2) additional years of applicable work experience may be substituted for degree requirement.
    • CompTia A+ Certification.
    • 3-7 years of PC technical support experience supporting large user populations.
    • Proficiency in Microsoft products such as Windows 7, Windows 10, Outlook, Word, Excel, PowerPoint, Visio.
    • Strong Familiarity with hardware components such as video cards, hard drives, network adapters and motherboards.
    • Must be able to lift up to 50 pounds.
      • There is no relocation budgeted for this position. If this position requires you to relocate you will be responsible for those costs.
      • There is no per diem with this assignment.
      • MUST be able to work without sponsorship or VISA transfer for this position. EMAIL: petf054@kellyservices.com Why Kelly -- ?With Kelly, you'll have direct connections to leading IT organizations in the best companies around the globe-offering you the chance to work on some of today's most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100--- companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.About Kelly -- At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. - provided by Dice

Keywords: Kelly IT, Sierra Vista , PC TECHNICIAN, IT / Software / Systems , Sierra Vista, Arizona

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