Information Technology Infrastructure Library (ITIL) with Security Clearance
Company: S4 Inc.
Location: Sierra Vista
Posted on: December 6, 2018
Job Title: Information Technology Infrastructure Library (ITIL) Subject Matter Expert - Senior Location: Fort Huachuca, AZ Clearance: Active/current Secret Please note that you must be a US citizen to apply to this job posting Certification: Current ITIL Expert or higher Training: IT Level 3 is required Education: Bachelor's degree desired, experience in lieu of degree Experience: 6+ years Schedule: Monday Friday and on-call as needed LCAT: Technology Infrastructure Library (ITIL) Subject Matter Expert - Senior Requisition: AZ16016 Position Description: The ITIL Senior SME will provide ITIL infrastructure subject matter expertise to develop, improve, integrate, measure, and report on operational processes and comply with ITIL processes IAW the most current version of ITIL. This position will require an active DoD Secret security clearance; we are unable to consider candidates not cleared at this level. Develop and provide a monthly workload report to the COR detailing ITIL, matrixed, and functional categories support. Apply best business practices to assess, develop, maintain, and update ITIL infrastructure documentation. At a minimum, the documentation shall include goals, purpose, scope, logical and physical process flows, roles and responsibilities (RACI), key process activities and tasks, inputs, outputs, process measures, and reporting requirements. Ensure ITIL training is conducted and facilitate knowledge transfer among Contractor and Government personnel. Verify that services and service levels are of value to the customer and that services meet agreed to needs. Job Duties: Apply ITIL best practices to support mission services as prescribed by these ITIL Lifecycles: Service Design, Service Transition, Service Operations, and Continual Service Improvement. Typical daily duties include: Provide ITIL plans and SOPs IAW the deliverable schedule. Develop, improve, integrate, measure, and report on operational processes. Apply best business practices to assess, develop, maintain, and update ITIL infrastructure documentation. At a minimum, the documentation shall include goals, purpose, scope, logical and physical process flows, roles and responsibilities (RACI), key process activities and tasks, inputs, outputs, process measures, and reporting requirements. Assist in oversight of organizational design & transformation. Utilize appropriate frameworks and models in the development of tailored material for decision-making purposes that Skills: Ability to ensure that all aspects of the USARCC-C PWS 5.8 are met. Ability to assist with transforming USARCC-C to an ITIL mindset that will ensure continuous process improvement is practiced and followed. Ability to provide guidance to multiple ITIL SMEs supporting this contract. Qualifications: Current/active Secret clearance is required Current ITIL Expert certification or higher BS degree or hands on experience in lieu of a degree 6+ years of job related experience Ability to work on-call as needed To apply to this position please go to www.s4inc.com and click on Careers to complete and an employment application and to upload your resume. S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off. We are an Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. S4 participates in the E-Verify employment verification program. If you are looking for a challenging and rewarding position, then we invite you to submit your resume including salary history/requirements. Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times If you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://s4inc.applicantpool.com/jobs/247975-10400.html Secret
Keywords: S4 Inc., Sierra Vista , Information Technology Infrastructure Library (ITIL) with Security Clearance, IT / Software / Systems , Sierra Vista, Arizona
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