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Client Solutions Executive 3 (Government)

Company: AT & T
Location: Sierra Vista
Posted on: March 3, 2020

Job Description:

Work Location:-- Fort HuachucaPrimarily on customer premise, create existing/new sales for solutions delivery meeting a wide variety of customer needs for ATT products/services/systems/solutions. With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information, obtaining prospects. May support resolution of customer disputes and accounts receivable discrepancies (i.e.billing/installation/customer issues). Supports product presentations/services/migrations benefiting customer needs. Demonstrates broad and strong working knowledge of entire product/service line. Partners with clients to understand business needs, issues, strategies, priorities, delivering valuable solutions. Develops responses to Request for Proposals.--Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture. Owns account relationship; responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement. Effectively influences customers, diffusing potential problems. Develops strategic initiatives to grow and retain the revenue stream of assigned highly complex accounts/projects while ensuring customer satisfaction with considerable latitude. Supports the sales team through coaching or mentoring. Assists less experienced peers. Lead when presenting products/services to existing or prospective customers. Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales,etc.;traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with ATT external partners, including design/engineering; researching customer business/industry to identify new sales opportunitiesRequired Skills, Certification, Experience, and Education: Bachelor's degree in Business Management or IT Management, 8-12 years work experience with strong business acumen, ability to make a case for a solution or product, and ability to build a business case. Knowledge of solutions or products in the following areas: Network Services - wireline and wireless Cloud and IT Services (e.g., Microsoft O365, AWS, etc. DoD Security for Unclassified and Classified Solutions Required Clearance: Secret Desired: Knowledge/experience of: --- Army/DoD organizations and missions --- Federal acquisitions and regulations (FAR) --- GSA schedules AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Keywords: AT & T, Sierra Vista , Client Solutions Executive 3 (Government), IT / Software / Systems , Sierra Vista, Arizona

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