SierraVistaRecruiter Since 2001
the smart solution for Sierra Vista jobs

Teleperformance Customer Service Rep (Sierra Vista,AZ)

Company: Teleperformance
Location: Sierra Vista
Posted on: September 7, 2019

Job Description:

Purpose of Position Provide excellent customer service to customers by answering inquiries, finding correct solutions.
About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Primary Duties, Responsibilities and Requirements

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms - assisting the customer with the correct price plan Qualifications
    • 6 months Call Center experience preferred
    • Must be 18 years old
    • Type 25 wpm
    • High School Graduate or GED
    • Ability to use desktop computer system and hardware, e.g. mouse, keyboard
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills consistent with North American Business standards
    • Must have availability to work various shifts influenced by current business needs.
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer's issues.Teleperformance is an Equal Opportunity Employer

      Associated topics: agent, answer, associate, call center, call center representative, clerk, internship, service representative, service specialist, telephone

Keywords: Teleperformance, Sierra Vista , Teleperformance Customer Service Rep (Sierra Vista,AZ), Hospitality & Tourism , Sierra Vista, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


RestServ/Cook-Bistro-RefBusPM - Courtyard Tucson Airport (17001YG3)
Description: Heres To Your Journey with Courtyard Courtyard is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to (more...)
Company: Marriott
Location: Tucson
Posted on: 09/21/2019

Current Students Only - Starbucks Barista
Description: This position contributes to Starbucks success by providing legendary customer service to all customers. A Barista creates the Starbucks Experience
Company: Starbucks
Location: Tucson
Posted on: 09/22/2019

Host/Hostess Casual Dining (PM Shift)-Cayton's - The Ritz-Carlton - (19109997)
Description: Host/Hostess Casual Dining PM Shift -Cayton's At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays (more...)
Company: Marriott International, Inc.
Location: Tucson
Posted on: 09/22/2019


Customer Service
Description: Our growing health benefits company is seeking at home representatives. Must be self-motivated and driven. We provide you
Company: Benefits Company
Location: Oro Valley
Posted on: 09/21/2019

Customer Service Focused - Drive with Uber
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. br What you need (more...)
Company: Uber Driver Partners
Location: Tucson
Posted on: 09/22/2019

Housekeeping Supervisor - The Ritz-Carlton, Dove Mountain - (19114710)
Description: Housekeeping Supervisor At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International
Location: Tucson
Posted on: 09/21/2019

Customer Service Focused - Drive with Uber
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. br What you need (more...)
Company: Uber Driver Partners
Location: Tucson
Posted on: 09/21/2019

Part-Time Retail Sales Representative
Description: What you'll be doing... br br As a Verizon Retail Sales Representative, or what we like to call a Solution Specialist, you'll help our customers understand and love the products we sell. Utilizing (more...)
Company: Verizon
Location: Tucson
Posted on: 09/22/2019

Customer Service work at Home Start TODAY !
Description: Seeking Representatives Solid Healthcare Company Join our successful A BBB Rated Nationwide Healthcare and
Company: MAH Benefits
Location: Oro Valley
Posted on: 09/22/2019

Retail Support
Description: Retail Support - Pricing Team Lead, Part Time: Park Place Job Overview: The Pricing Team Lead is responsible for supervising a team of associates in accomplishing the price change activities for promotional (more...)
Company: Macys.com
Location: Tucson
Posted on: 09/21/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Sierra Vista RSS job feeds