Assistant Banquet Manager
Company: Marriott Hotels Resorts
Location: Rillito
Posted on: April 1, 2026
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Job Description:
Description JOB SUMMARY Entry level management position that
assists in leading the banquet staff while personally assisting in
executing events based on requirements and standards. Assists in
developing and directing team to provide consistent, high quality
service. CANDIDATE PROFILE Education and Experience • High school
diploma or GED; 2 years experience in the event management, food
and beverage, or related professional area. CORE WORK ACTIVITIES
Supporting Management of Department Operations and Inventories •
Assists in managing departmental inventories and assets including
par levels and maintenance of equipment. • Maintains attendance log
for banquet employees. • Maintains and enforces established
sanitation levels. • Adheres to and reinforces all standards,
policies, and procedures (SOPs, LSOPs, etc.). • Ensures employee
awareness of the event phase portion of the Meeting Planner Survey
and Guest Satisfaction Scores. • Orders supplies for the department
(e.g., china, glass, silver, buffet presentations, props, and other
service equipment needs). • Uses banquet beverage “Use” records to
guide banquet beverage supervisor in controlling liquor costs,
managing the banquet beverage perpetual inventory and
requisitioning liquor. • Understands the impact Banquet operations
has on the overall success of an event and manages activities to
maximize customer satisfaction. • Assists in scheduling banquet
service staff to forecast and service standards, while maximizing
profits. Participating in and Assisting in Leading Banquet Teams •
Attends and participates in all pertinent meetings. • Leads shifts
and actively participates in the servicing of events. • Applies and
continually broadens knowledge of food and wine pairings and
cutting edge cuisine, and overall event presentation. Providing and
Ensuring Exceptional Customer Service • Sets a positive example for
guest relations. • Interacts with guests to obtain feedback on
product quality and service levels. • Responds to and handles guest
problems and complaints. • Empowers employees to provide excellent
customer service. • Strives to improve service performance.
Conducting Human Resources Activities • Supports a departmental
orientation program for employees to receive the appropriate new
hire training to successfully perform their job. • Ensures
employees understand expectations and parameters. • Observes
service behaviors of employees and provides feedback to
individuals. • Reviews comment cards and guest satisfaction results
with employees. • Communicates and executes departmental and
property emergency procedures and ensures staff are trained in
safety procedures. At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing
access to opportunity. We actively foster an environment where the
unique backgrounds of our associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to
non-discrimination on any protected basis, including disability,
veteran status, or other basis protected by applicable law.
Keywords: Marriott Hotels Resorts, Sierra Vista , Assistant Banquet Manager, Hospitality & Tourism , Rillito, Arizona
