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Quality Control - IT Capability Manager-Sierra Vista, AZ - DirectViz Solutions, LLC

Company: DirectViz Solutions, LLC
Location: Sierra Vista
Posted on: June 8, 2019

Job Description:

DirectViz Solutions, LLC. is a high-level, strategic consulting services firm that meets mission needs for government clients. We are looking to hire a full-time Quality Control - IT Capability Manager to support a Quality Control Program of our IT services contract located at Fort Huachuca, Sierra Vista, AZ. DESCRIPTION: Work closely with Quality Control and the Program Managers to lead efforts with new and/or changing information technology projects across our program Coordinate activities in the quality control program ensuring that all contract requirements and customer deliverable are being successfully achieved Ensure continual service improvement by working with other Divisions and Team Leads, to ensure personnel are adhering to established ITIL processes and technical procedures Lead technical projects, assign tasks, and ensure suspenses are met by working with appropriate managers to set priorities Manage day-to-day operational aspects of a project, the scope for multiple projects, and identifying when additional technical experts or other resources are needed Ensure suspense dates are met in accordance with program/project plans for pre-installation and post-installation deliverables Maintain awareness of relevant technical advances and incorporate technical subject matter expert recommendations for new technologies into technology refresh plans covering systems, tools, and processes Evaluate changes for impact on capacity, and increase capacity as necessary to prevent service degradation Coordinate efforts for implementation plans to ensure they identify the level of support required, a rollback plan, training, and are fully communicated to all stakeholders Review tools and enhanced capabilities for their optimal use and related support requirements Research, test, and evaluate new technology for insertion; document implementation and sustainment; and present results of the evaluation, that addresses cost and performanceMINIMUM REQUIREMENTS HS +4 yrs or AA/AS +2 yrs or BA/BS IT/Management experience ITIL V3 Foundations within 180 days of hire Secret/SSBI or Top Secret clearance

Keywords: DirectViz Solutions, LLC, Sierra Vista , Quality Control - IT Capability Manager-Sierra Vista, AZ - DirectViz Solutions, LLC, Executive , Sierra Vista, Arizona

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