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Professional Services Project Manager

Company: Riverbed Technology
Location: Sierra Vista
Posted on: May 11, 2019

Job Description:

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Req No.



Professional Services


With a powerful combination of Digital Experience, Cloud Networking, and Cloud Edge solutions, Riverbed The Digital Performance Company provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and visibility, while dramatically accelerating business performance and outcomes. As businesses transform digitally and experiment with new technologies, they partner with Riverbed to push boundaries, increase performance, and rethink possible.

Riverbed is a pre-IPO opportunity with over $1 billion in revenue and 30,000+ customers including 98% of the Fortune 100 and 100% of the Forbes Global 100.


Title: Professional Services Project Manager

Location: Sierra Vista, Arizona


In the Riverbed Professional Services PMO, each Project Manager is assigned a set of projects to manage within a budget and revenue target. The Project Manager is responsible for the overall success of his/her projects as well as providing a weekly revenue forecast. Experience in this area is crucial. Specific duties include:

* Independently conduct customer engagements ranging from days to weeks to months

* Manage the design, deployment, testing, and documentation of Riverbed s solutions

* Work with customers and partners to ensure seamless delivery of Riverbed Professional Services

* Create and monitor project scope, roles, schedules and budgets

* Provide project status reports describing the state of the project, progress and accomplishments, trends and significant risk items

* Coordinate team activities ensuring completion of the project on schedule and within budget constraints

* Track project issues and facilitate or escalate resolution as necessary

* Be the central point of identification and management of project risk


* Minimum of five (5) years of project management experience with a successful track record

* Secret required

* Experience managing cross-functional teams comprised of resources from the Professional Services delivery, sales, support, and R&D organizations as well as Riverbed partners

* Excellent oral and written communication skills with the ability to communicate with all levels of management and team members

* Ability to concurrently manage 30-40 active projects of varying sizes

* Willingness to travel up to 25%, as needed, to be very responsive to clients

* Professionalism appropriate for working with Fortune 500 clients

* Demonstrated proficiency with Project Management Tools and software

* Ability to develop and track progress against project plans, scope, timelines, and changing prioritizations

* Ability to work in a dynamic and rapidly evolving environment

* Experience leading and working with both business and technical resources within and across various functional areas

* Experience managing the entire project lifecycle

* Ability to provide regular reporting on project controls with limited guidance

* Represent a rigorous customer service attitude

* Exceptional critical thinking skills, including system, process, and business analysis Comprehensive thinker for issue analysis and resolution

* Ensure customer satisfaction of solutions by managing the customer expectations and project deliverables

* At least a BS/BA in relevant field (CS, EE, MIS)

* PMP certification preferred but not required

* Ability to quickly understand enterprise network topologies and constraints

* Familiarity with WAN optimization solutions, network planning, or application performance management is a plus

* Highly skilled in Microsoft productivity tools such as PowerPoint, Project, Visio, Word, Excel.


Riverbed offers a rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. We are proud of our great culture that continuously fosters innovation, collaboration, and diverse work environments. We remain committed to attracting, developing, and retaining the most diverse group of talent to better serve our customers.

Learn more about Riverbed:

Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


TAGS: APM, DevOps, End-User Experience Monitoring, EUE, NET instrumentation,.NET monitoring,.NET analysis,.NET performance, service map,Dashboard,application dashboard, single pane of glass, Application Performance Management, APM Tools, Digital performance management, digital customer experience, customer experience monitoring, application monitoring, application instrumentation, bytecode instrumentation, Java monitoring, Java analysis, Java performance


We are proud to be an EEO/AA employer. M/F/D/V/LGBT.

Keywords: Riverbed Technology, Sierra Vista , Professional Services Project Manager, Executive , Sierra Vista, Arizona

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